🚀 October 2026 Product Updates

Floor plans give you a visual way to map and navigate your facilities. Add multiple plans for different floors, buildings or areas, then plot locations and assets using rectangular overlays or custom-drawn shapes to reflect your site. Floor plans are also integrated into workflows and reactive jobs, giving operatives visual guidance to where work needs to be completed and helping them navigate through each area as they progress.

We’ve improved time tracking to make it quicker in faultfixers to record time spent on maintenance work, particularly on mobile easier. Operatives can switch the timer on while carrying out a task and log total time spent on a job through a cleaner, more intuitive experience while they’re on the go.

You can now share job details directly through WhatsApp, making it quicker to send work to contractors, team members or other contacts. Choose what information to include, generate a shareable job link and send it straight through WhatsApp, where the recipient can open it in FaultFixers.

We’ve brought our existing BI reporting into one place, giving you a clearer view of maintenance performance across your organisation. Build reports around the metrics that matter to you, filtering by buildings, team members and using custom date ranges to compare performance and spot trends. Track key metrics including completion rates, reactive and PPM activity, overdue jobs, expenses and more.