Managing users in FaultFixers is quick and easy!
Team Management can be done in the "Team" section within FaultFixers on.
1. How to add a new user
Head over to Team and select "Add Team Member". Enter their name, email, and phone number.
After adding a user, make sure you set up their roles. Do this in the 'Rights' tab next to 'Your Team' as appears in the video above. Remember to also allocate their Buildings. so that they have access to see Jobs raised on those sites. You can find more information on this here.
2. How to remove a user
If the user is not a 'Account Owner' you can easily deactivate them by going to Team and selecting the user you would like to remove. Click on the 3 dots that appear in the Actions column, and select "Deactivate user". This will set the user as inactive.
3. How see my inactive users in the Team view
To see inactive users, go to Team on FaultFixers Web > Toggle on "Show inactive" toggle to display users that are no longer active from the list.
If you need more help, you can always get in touch with us at support@faultfixers.com.
Happy Days! 😀