All Collections
ℹ️ FaultFixers FAQ
πŸ‘¨β€πŸ‘©β€πŸ‘§ How to add or remove users
πŸ‘¨β€πŸ‘©β€πŸ‘§ How to add or remove users

Audience: FaultFixers Admins, Managers. How to manage team members.

Updated over a week ago

Managing users in FaultFixers is quick and easy! Everything can be managed on "Team" within the FaultFixers Web left-hand side menu.

1. How to add a new user

Head over to "Team" and select "Add Team Member". You can fill out their details such as their name, email, and phone number.

When adding a user, make sure to set up their roles. You can do this by going to the 'Rights' tab next to 'Your Team' as appears in the video above. Remember to also allocate their Buildings. so that they have access to see Jobs raised on those sites. You can find more information on this here.

2. How to remove a user

If the user is not a 'super admin' you can easily deactivate them by going to 'Team' and selecting the user you would like to remove. Click on the 3 dots that appear in the "Actions" column, and select "Deactivate user". This will set the user as inactive.

3. How remove inactive users from the Team view

In order to remove those users that are inactive from the Team View, head over to left-hand side menu to "Team" > "Your Team" and unselect the "Show inactive" toggle to hide users that are no longer active from the list.

If you need more help, you can always get in touch with us at

Happy Days! πŸ˜€

Did this answer your question?