Default User Profiles
In addition to custom permission configurations FaultFixers offers default User Profiles that are common across most use cases:
👷 Operative
Operatives are limited to viewing and completing jobs assigned to them within their Building Allocation.
Operative permissions include:
View and update jobs
View building details of jobs
View location details of jobs
View assets linked to jobs
Edit comments on jobs
View form/checklist templates
Complete forms/checklists against jobs
View job history
Add/remove media for jobs
View custom labels on jobs
Edit expenses/costings on jobs
🧑💼 Manager
Managers can update and manage all jobs within their Building Allocation but cannot delete them. They also have limited access to team settings.
Manager permissions include:
Updating and managing all reactive and PPM jobs
View-only access to team settings
View and update customer details (if enabled)
View and update building details
View and update location details
View and update assets
View-only access to reporter & asset tags
View-only access to building alerts
Update and manage comments on jobs
View-only access to form/checklist templates
Complete and manage forms/checklists against jobs (including deleting forms)
Update and manage the scheduler (if enabled)
View job history
Update and manage media for jobs
Update and manage custom labels on jobs
Update and manage expenses/costings on jobs
👔 Admin
Admins have full access to manage all jobs and settings across all buildings. They can edit jobs, user settings, building allocations, and account settings.
Admin permissions include:
Update and manage all reactive and PPM jobs
Edit team/user settings and building allocations
Edit customer details (if enabled)
Edit building details
Update and manage location details
Update and manage assets
Update and manage reporter & asset tags
Update and manage building alerts
Update and manage comments on jobs
Update and manage form/checklist templates
Complete and manage forms/checklists against jobs (including deleting forms)
Update and manage the scheduler (if enabled)
View job history
Update and manage media for jobs
Update and manage custom labels on jobs
Update and manage expenses/costings on jobs
Update and manage organisation/account settings
📢 Note: Reporter users don't need to be set up in the system as team members.
Step 1: Access Team Permissions
📍 Navigate to the FaultFixers Dashboard and click on 'Team'. From there, select 'Rights' to access the Team Permissions settings.
Step 2: Start Setting Default Roles
✅ Select one of our default roles, which come with the above permissions. Once selected it'll save automatically.
Video Guide:
Need Assistance?
If you require further assistance or have additional questions,
don't hesitate to reach out to us at support@faultfixers.com.