When opening the scheduler for the first time, the view will default to your own schedule.

To assign or view tasks for someone else, click the second button at the top of the screen, and select the user whose schedule you want to manage.

Unassigned tickets will appear on the right-hand side of the screen.

To assign a ticket, simply drag the ticket into a time slot on the selected user’s calendar.

You can easily drag and drop tickets to rearrange them or reassign them as needed.

If you need to un-assign a ticket, click on the ticket within the calendar, then select ‘Un-Assign’ at the bottom of the pop-up.

Important: Your schedule updates are not automatically saved! Once you're satisfied with the schedule, make sure to click "Save Changes" to confirm your updates.